Work Samples
Here, you'll find a selection of my eLearning projects, instructional design artifacts, and training materials that reflect my passion for creating engaging, accessible, and effective learning experiences.
eLearning
Retake Standards | Visual Fields, Retinal Imaging, and Tonometry
Articulate Storyline
This course was developed as a component of a larger onboarding program for optometric technicians. The training addressed performance gaps in three critical exam categories by defining standardized retake criteria and reinforcing quality assurance practices. By improving the accuracy and reliability of exam results, the course aimed to elevate patient and provider satisfaction, reduce variability in technician performance, and contribute to stronger clinical and business outcomes.
How to Recommend the Perfect Beer
Articulate Rise
An Articulate Rise eLearning module that equips restaurant and bar staff with brewing knowledge to enhance recommendations and customer service—developed using the Dick and Carey model and Gagne's 9 Events of Instruction grounded in real-world experience.
DAVID Training
Articulate Rise
This eLearning course, created for the Florida Department of Highway Safety and Motor Vehicles, introduces child welfare professionals to the Driver and Vehicle Information Database (DAVID). The training focuses on essential features, policies, and user requirements, using a clear, concise, and engaging design tailored for adult learners.
Customer Service Skills for Child Welfare Professionals
Articulate Rise
This eLearning course enhances the customer service and relationship-building skills of child protective investigators and child welfare professionals. Unlike traditional, retail-focused customer service training, this course is tailored to the real conversations, challenges, and field situations these professionals face, providing skills they can immediately apply.
Instructor-Led Documentation
Child Maltreatment Prevention - Trainer Guide
This Train-the-Trainer curriculum was developed for professionally mandated reporters to help them recognize behavioral signs of child maltreatment and understand the proper steps for reporting to the Florida Child Abuse Hotline. The materials were designed to be colorful, easy to follow, and structured so trainers can deliver the content effectively, even with minimal prior knowledge of the subject matter.
Child Maltreatment Prevention - Participant Guide
The materials include clear facilitator prompts, scenario-based practice, and structured learning activities aligned to the session’s performance objectives. The design emphasizes learner engagement, transfer of skills to the field, and trauma-informed training principles.
